Frequently Asked Questions

Limelight Denver accepts all major credit cards—including Visa, Mastercard, American Express, and Discover—as well as debit cards with a major card logo. A valid credit or debit card is required at check-in to cover room charges and incidentals. Personal checks are not accepted, and we are not able to accept cash as the primary form of payment for room charges. If you have questions about payment options for your stay, please contact our Front Desk directly at 303-323-0024.

Deposit requirements at Limelight Denver vary based on the season, room type, and rate or package selected at the time of booking. For most reservations, a deposit equal to one night's room and tax is collected at the time of booking, with the remaining balance authorized at check-in and charged upon check-out. Some seasonal rates, group bookings, or special packages may have different deposit requirements or additional terms.

We recommend reviewing your reservation confirmation for the specific deposit details associated with your stay, or contacting our In-House Reservations team if you have any questions.

Cancellation policies at Limelight Denver vary based on the season, room type, and rate or package selected at the time of booking. We recommend reviewing your reservation confirmation for the specific cancellation and refund policy details associated with your stay.

If you have any questions or need assistance modifying or cancelling an existing reservation, please contact our In-House Reservations team and we will be happy to assist with reviewing the applicable policy and any refund eligibility for your booking.

Yes. A Destination Amenity Fee plus tax applies to all stays at Limelight Denver. If you book directly through the hotel or our website, the Destination Amenity Fee plus tax will be included in your reservation total at the time of booking. Reservations made through a third-party booking site will have the Destination Amenity Fee plus tax collected at the hotel upon arrival as part of your incidental charges.

Additional charges such as valet parking, pet fees, and incidentals will be billed separately during your stay. Our team is happy to walk through the breakdown of any applicable fees prior to arrival.

The closest airport is Denver International Airport (DEN), located approximately 24 miles northeast of the hotel and serviced by all major U.S. carriers with year-round, nonstop service to destinations across the country and internationally.

Limelight Denver enjoys an unbeatable connection to Denver International Airport (DEN) thanks to its location adjacent to Union Station. The most popular and economical option is the RTD A Line train, which runs between DEN and Union Station in approximately 30-45 minutes for a $10 one-way fare and arrives just steps from the hotel.

Rideshare services are also widely available, with a typical drive of about 30 minutes and a fare of $65 to $85 each way depending on demand. Taxi and private car services may also be arranged through our front desk team.

Limelight Denver does not offer dedicated hotel airport shuttle service; however, our team is happy to assist with arranging ground transportation to and from Denver International Airport (DEN). Popular options include the RTD A Line train (which arrives just steps from the hotel), rideshare services, and preferred private car service partners coordinated through our guest services team. Please contact the hotel in advance and our team will be happy to share recommendations.

Yes, valet parking is available at Limelight Denver for $64 per night per vehicle, plus tax. Our valet team is happy to assist with vehicle storage, retrieval, and luggage delivery throughout your stay.

Limelight Denver does not offer dedicated self-parking; however, our valet parking service is available for $64 per night per vehicle, plus tax. Several public parking garages are also located within walking distance of the hotel as an alternative. If valet is not the best option for your vehicle, please contact our team in advance and we are happy to assist with alternative parking recommendations that work best for your stay.

Limelight Denver's valet operates from a parking facility with standard urban garage clearance. Guests with oversized vehicles, vans, RVs, or rooftop cargo carriers should contact the hotel in advance at 303-323-0024 so our team can confirm clearance specifications and assist with alternative parking arrangements at nearby surface lots or larger-clearance garages if needed.

Limelight Denver does not currently offer on-site electric vehicle charging stations. Several public EV charging locations are available within walking distance of the hotel in the downtown Denver and Union Station area. Our front desk team is happy to share current recommendations and locations for charging during your stay.

Yes, Limelight Denver offers complimentary in-town shuttle service within a one-mile radius of the hotel, available on a first-come, first-served basis through our Guest Services team. Our shuttle is happy to assist with transportation to nearby restaurants, sports and concert venues, museums, and downtown destinations—just speak with our Front Desk or Guest Services to coordinate timing.

Limelight Denver does not directly operate private transportation; however, our front desk team is happy to assist with arrangements through our preferred transportation partners for airport transfers, mountain excursions, regional travel, and customized local transportation needs. Advance reservations are recommended to ensure availability, especially during peak travel periods, conventions, and major event weekends.

Absolutely. Limelight Denver enjoys a premier location adjacent to Union Station in the heart of Lower Downtown, just steps from a vibrant mix of shops, restaurants, breweries, museums, and entertainment. Major sports and entertainment venues are within easy walking distance: Ball Arena is approximately a 7-minute walk, Coors Field a 14-minute walk, and Empower Field at Mile High a 20-minute walk or 7-minute drive.

Whether you are heading out for dinner, attending a Nuggets, Avalanche, Rockies, or Broncos game, exploring LoDo and the RiNo Art District, or hopping on the light rail to other Denver-area destinations, most attractions are conveniently accessible on foot from the hotel.

Absolutely. The Front Desk and Guest Services teams at Limelight Denver are happy to share personalized recommendations and self-guided walking itineraries for exploring Denver. From iconic stops like the Denver Art Museum, History Colorado Center, 16th Street, the Denver Performing Arts Complex, and the murals of the RiNo Art District, to hidden-gem neighborhood favorites for coffee, brunch, breweries, and live music, our team can help tailor a route based on your interests and the time you have to explore.

We can also provide a printed walking map at the Front Desk and recommend day-trip itineraries to nearby Boulder, Red Rocks Park & Amphitheatre, and the Front Range mountains.

Check-in at Limelight Denver begins at 4:00 PM, and check-out is at 12:00 PM. Guests arriving early or departing later in the day are welcome to store luggage with the Front Desk and enjoy hotel amenities while exploring downtown Denver.

Although we cannot guarantee an early check-in or late check-out, please contact the Front Desk directly at 303-323-0024 to discuss your request. Guests are also welcome to arrive at the hotel and pre-register if the room is not yet ready. We are happy to store luggage so you can take full advantage of the hotel amenities, grab a bite at our on-property restaurant, Ajax Downtown, and start exploring Denver while we prepare your room.

At check-in, Limelight Denver requires a valid credit or debit card to authorize an incidental hold. The hold typically covers anticipated room charges, applicable taxes and fees, and an additional incidental amount per night to cover potential charges such as in-room dining, valet, the Destination Amenity Fee (for third-party reservations), and any other on-property purchases.

Any unused portion of the incidental hold is released at check-out, though the timing of when the funds become available again can vary by financial institution. Our Front Desk team is happy to walk through the specific incidental amount and policy at check-in or in advance of your stay.

Yes. Guests are welcome to ship packages to Limelight Denver prior to arrival. Please address shipments to:

Limelight Denver
Attn: Guest Name + Arrival Date
1600 Wewatta Street
Denver, CO 80202

Our team will gladly hold packages for your arrival. Package handling fees may apply based on the size and weight of the shipment. For multiple packages or any package weighing over 30 pounds, please contact the hotel directly in advance so we can coordinate handling and storage details.

Guest rooms at Limelight Denver are thoughtfully designed for comfort and convenience, with amenities that make it easy to relax after a day exploring the city. In-room features include complimentary high-speed Wi-Fi, a streaming-enabled smart TV, a mini refrigerator, Lavazza coffee maker, iron/ironing board, humidifier, hairdryer, in-room safe, plush bathrobe, extra blanket and pillow, mini bar, refillable water bottle, ice bucket, and curated bath products.

For a complete list of amenities available in your specific room category, please visit the accommodations section of our website or contact the hotel directly prior to arrival.

Yes, Limelight Denver offers complimentary high-speed Wi-Fi throughout the property, including guest rooms and public spaces. Whether you are working remotely, streaming, planning your next adventure, or staying connected with family and friends, wireless internet access is included with your stay.

Each guest room at Limelight Denver features a streaming-enabled smart TV that allows you to sign in to your personal streaming accounts—such as Netflix, Hulu, Disney+, Max, Prime Video, and Spotify—using your own credentials, just like at home. On-demand channels and live programming are also available.

On-screen prompts will guide you through signing in, and your account is automatically signed out when you check out so your information stays private. If you need any assistance connecting your device or troubleshooting, please contact the Front Desk and our team will be happy to help.

Guest rooms at Limelight Denver are designed with a thoughtful mix of layered lighting—including ambient overhead lighting, accent and task lighting at the desk and bedside, and warm reading lights—creating a comfortable atmosphere whether you are working, winding down, or getting ready for the day. Curtains and blackout treatments allow you to control natural light and ensure restful sleep.

If you have specific lighting preferences or need additional task lighting during your stay, please contact the Front Desk and our team will be happy to assist.

Limelight Denver does not feature any guest rooms with private balconies. All guest rooms are designed with floor-to-ceiling or oversized windows to take in views of Union Station, the downtown Denver skyline, or the surrounding LoDo neighborhood, depending on the room selected.

Connecting rooms cannot be guaranteed at Limelight Denver, as not all room types connect. Connecting room requests are subject to availability and room type, and can be coordinated by speaking with our Front Desk at 303-323-0024. We recommend reaching out as early as possible to discuss the best options for your group.

Maximum occupancy at Limelight Denver varies by room category. Standard guest rooms typically accommodate up to two adults, while our Born and Limelight Suites are designed for larger parties and offer additional sleeping configurations. We recommend reviewing your specific room type at the time of booking or contacting our Front Desk to confirm occupancy limits.

Rollaway beds are available for an additional $50 per night and can only be placed in our Born and Limelight Suites due to safety restrictions. Rollaways are not permitted in standard guest rooms. Cribs are available upon request for guests traveling with infants or young children. We recommend contacting the hotel in advance to confirm availability for your stay.

Yes. Limelight Denver offers ADA-accessible guest rooms and public spaces designed to provide a comfortable and welcoming stay for all guests. Accessible accommodations and features are available throughout the property, and our team is happy to assist with any specific needs or requests prior to arrival.

Limelight Denver is located adjacent to Union Station, one of Denver's most vibrant transportation hubs. Guest rooms throughout the hotel are designed with sound-attenuating windows and walls to reduce ambient noise from the surrounding city.

While Union Station–facing rooms offer wonderful views of the historic terminal and the downtown skyline, guests should be aware that some train activity is audible during the day. In compliance with city ordinances, train horns are generally restricted in the immediate downtown area. The A Line to Denver International Airport and other regional rail lines operate on a regular schedule, and guests are welcome to request a room on a different side of the building at the time of booking if a quieter exposure is preferred.

A stay at Limelight Denver includes a variety of amenities designed to make your downtown Denver experience comfortable, convenient, and ready for adventure. Guests enjoy complimentary high-speed Wi-Fi, access to our 24-hour fitness center, daily coffee service, complimentary in-town shuttle service within a one-mile radius of the hotel, ski and bike storage, and hotel guest services to assist with dining reservations, activities, and personalized local recommendations.

Limelight Denver also partners with the Colorado Athletic Club Tabor Center for additional fitness and pool access. Guests can also enjoy Denver’s arts and culture scene, with the Museum of Contemporary Art Denver located just two blocks from the hotel. Please speak with the Front Desk for current details on partner amenities and seasonal offerings.

Yes, Limelight Denver offers a well-equipped fitness center on property, available 24 hours a day for guest convenience. Whether you are getting in a sunrise workout before exploring the city or unwinding after a day of meetings, the fitness center is open around the clock so you can keep your routine on track. Limelight Denver also partners with the Colorado Athletic Club Tabor Center for guests who would like access to additional fitness facilities, including lap swimming.

Limelight Denver does not have an on-site pool or hot tub; however, hotel guests can access lap-swimming and pool facilities at our partner location, Colorado Athletic Club Tabor Center, located a short walk from the hotel. Please note partner facility access may be limited to guests 18 years and older. Our Front Desk team is happy to share current details, hours, and any access requirements upon arrival.

Yes, Limelight Denver offers convenient ski and snowboard storage for guests, making it easy to transition from a day at the Colorado mountains to relaxing in the city. Our storage area provides a secure place to keep your equipment, helping keep your gear organized and ready for the next adventure. Please speak with the Front Desk to coordinate storage upon arrival.

Limelight Denver provides daily housekeeping service in alignment with our brand standards, with full service typically completed during the daytime hours while you are out exploring the city. If you prefer to opt out of daily service, request a specific service time, or decline housekeeping during your stay, please let the Front Desk know upon arrival or by contacting us at 303-323-0024 and our team will be happy to accommodate.

Fresh towels, additional linens, and amenity refreshes are available upon request at any time during your stay.

Dining at Limelight Denver centers around Ajax Downtown, our signature on-site restaurant offering a warm, welcoming atmosphere, fresh seasonal cuisine, handcrafted cocktails, and a thoughtfully curated wine list. Ajax Downtown is open daily for breakfast, lunch, and dinner, and is an ideal spot to gather with friends, host a casual business meal, or unwind after a day of exploring the city.

For current menus, seasonal offerings, and up-to-date hours, please visit our website or contact the Front Desk at 303-323-0024.

Yes, in-room dining is available at Limelight Denver during Ajax Downtown's operating hours, with selections from the Tavern menu packaged for to-go delivery to your guest room. Please contact our staff for current menu options, in-room dining hours, and ordering details.

Yes, Limelight Denver offers private dining experiences at Ajax Downtown, ideal for celebrations, business dinners, rehearsal dinners, and small-group events. Our team can accommodate parties of various sizes, from intimate gatherings of 8 to 12 guests in a semi-private setting to larger buyouts of the dining room or pairings with our event spaces.

Private dining can be customized with prix fixe and family-style menus, beverage pairings, and audiovisual support as needed. Please contact our Sales and Events team at 303-323-0024 to discuss availability and tailor the experience to your group.

Absolutely. The front desk team at Limelight Denver is happy to help plan and arrange experiences throughout your stay. From dining reservations and shopping recommendations to tickets for Nuggets, Avalanche, Rockies, and Broncos games, concerts at Red Rocks, museum visits, brewery tours, day trips to Boulder and the Front Range mountains, and year-round cultural happenings, our team can provide personalized recommendations and assist with booking the details so you can make the most of your time in Denver.

While Limelight Denver does not operate an on-site rental shop, our front desk team is happy to assist with arranging ski, snowboard, bike, e-bike, and other outdoor equipment rentals through trusted local partners. Whether you are heading to the mountains for a ski day or exploring Denver's extensive bike paths along the Cherry Creek and South Platte trails, our team can provide personalized recommendations and assist with rental arrangements and delivery.

Limelight Denver is approximately 1.5 to 2 hours from Colorado's most popular ski destinations, depending on weather and seasonal traffic. Loveland and Winter Park are among the closest, while Keystone, Breckenridge, Copper Mountain, Vail, and Beaver Creek are also accessible as day trips along the I-70 corridor. Our front desk team is happy to assist with transportation arrangements—including private car service, ski shuttles, and the Bustang Snowstang service—or provide itinerary recommendations so you can enjoy a seamless day on the slopes.

Yes, four-legged friends are welcome at every Limelight Hotel, and Limelight Denver is no exception. At check-in, your pet will be welcomed with their very own in-room pet bed and a complimentary water bowl, and will be offered a treat every time they return to the hotel.

A non-refundable pet cleaning fee applies: $75 for stays of 5 nights or fewer, and $125 for stays of 6 nights or more. Pets are welcome in guest rooms and common areas of the hotel; however, we kindly ask that they remain off furniture and out of the bar and dining areas during food service hours. We recommend contacting the hotel prior to arrival to help ensure a comfortable stay for both you and your pet.

No. Limelight Denver is a non-smoking property, and smoking or vaping is not permitted in guest rooms, indoor public spaces, or anywhere on the property. We appreciate your cooperation in helping us maintain a clean and comfortable environment for all guests.

Limelight Denver provides on-site security 24 hours a day, 7 days a week, for the comfort and safety of our guests. Guest room corridors are accessible via room key card only, and elevator access to guest floors is similarly restricted to registered guests with an active key card. After-hours building entry is also key-card controlled.

If you misplace your key card or have any concerns during your stay, please contact the Front Desk at 303-323-0024 at any time and our team will be happy to assist.

If you believe you have left an item at Limelight Denver, please contact our Front Desk at 303-323-0024 with a description of the item and the dates of your stay. Recovered items are logged and held for a limited period in accordance with hotel policy. We are happy to ship returned items at the guest's expense and will coordinate shipping details directly. Items not claimed within the policy holding period may be donated or disposed of in accordance with hotel guidelines.

Guests of Limelight Denver receive complimentary access to the Colorado Athletic Club Tabor Center and the Museum of Contemporary Art Denver as part of the hotel’s Destination Amenity Fee. Located just a short walk from the hotel, Colorado Athletic Club offers access to expanded fitness and wellness amenities, while the Museum of Contemporary Art, located two blocks from Limelight Denver, provides an opportunity to experience Denver’s vibrant arts and culture scene.

Please stop by the Front Desk upon arrival or contact the hotel in advance at 303-323-0024 for current access details and information on participating amenities.

Limelight Denver is part of Aspen Hospitality and Aspen One, a longtime leader in environmental stewardship and climate action. Our sustainability efforts at the hotel include energy-efficient lighting and HVAC systems, low-flow water fixtures, in-room refillable water bottles in place of single-use plastics, sustainable sourcing for food and beverage at Ajax Downtown, recycling and composting programs, and ongoing partnerships with local and regional sustainability organizations.

We are continually evaluating new ways to reduce our environmental footprint while delivering an exceptional guest experience. For more information about our specific initiatives, please visit our website or speak with our Front Desk team.

Yes, Limelight Denver offers group room blocks for weddings, corporate retreats, meetings, family gatherings, conventions, and other special events. Our Sales team would be happy to discuss availability, preferred rates, and customized options to help create a seamless stay experience for your group in downtown Denver. Please contact our Sales team or visit the Meetings & Events page on our website to start the conversation.

Limelight Denver offers a variety of flexible indoor event spaces ideal for meetings, celebrations, weddings, and private events. Our offerings include a dedicated ballroom, boardroom and breakout meeting rooms, and pre-function gathering areas, with options to pair private dining at AJAX Tavern with your event for a fully customized experience. Our team can assist with room layouts, catering coordination, audiovisual needs, and group accommodations to help create a seamless and memorable event experience. Please contact our Sales team or visit the Meetings & Events page on our website for a current capacity sheet and to tour the spaces.

Yes, Limelight Denver welcomes weddings, celebrations, corporate gatherings, and private events in the heart of downtown Denver, just steps from Union Station. With flexible event venues, comfortable guest accommodations, and personalized event support, our team can help create everything from intimate gatherings to full weekend celebrations.

From room blocks and catering coordination to event setup, AV support, and local recommendations, the Limelight team is happy to assist in curating a seamless and memorable experience for you and your guests. Please contact our Sales team to start planning and visit our Weddings and Events page.

For all group bookings, room blocks, meetings, weddings, or special events at Limelight Denver, please contact our Sales team. Our team is happy to assist with availability, group rates, event spaces, Ajax Downtown private dining, and customized arrangements to help create a seamless experience for your guests. The Front Desk at 303-323-0024 can also direct your inquiry to the appropriate Sales team member.

Our team at Limelight Denver is happy to assist with any inquiry. The most direct way to reach us is by calling the Front Desk at 303-323-0024, where our team can assist with general questions, current reservations, and routing your inquiry to the appropriate department:

• Front Desk and Guest Services — for arrivals, requests during your stay, dining reservations, and local recommendations.
• In-House Reservations — for new reservations, modifications, and rate or package questions.
• Sales and Events — for group room blocks, weddings, meetings, and private events.
• Ajax Downtown — for restaurant reservations and private dining inquiries.
• Finance — for billing or invoice-related questions.
• General Manager's Office — for guest experience escalations and feedback.

If you would like to be connected to a specific team member directly, please call the Front Desk and we will be happy to transfer you or provide the appropriate contact information.