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SAFETY ANNOUNCEMENTS

In the event of an emergency or natural disaster in the area, we will provide information to our guests and the general public on this page. However, for the most up-to-date information, contact local authorities and agencies.

COVID19 Coronavirus Update

March 24, 2020

Dear Loyal Limelight Guests,

At the Limelight Hotels, the safety of our guests and employees is always our top priority. We share in everyone's concern about the spread of COVID-19 coronavirus being seen around the world.

Because of this, our three hotels are temporarily closed at this time.

Last week, by order of the Governor of the State of Colorado and due to careful monitoring of the ever-evolving environment around COVID-19, Aspen Snowmass closed all ski operations. Sun Valley in Idaho closed as well. These actions are being done out of an abundance of caution and with concern for the capacity of local healthcare facilities should community-spread increase.

We understand that this impacts a huge number of people; our employees, guests and the community as a whole. We are working now to address all of these issues and will work with each of these groups to minimize the impacts where we can.

We are offering refunds or credits and will work with each guest for the best desired outcome. Please contact the respective hotels at the following numbers:

Limelight Hotel Snowmass855-369-2460
Limelight Hotel Ketchum855-441-2250
Limelight Hotel Aspen800-433-0832

If you are a guest in this situation, please be patient as we expect a large volume of calls and we will do everything we can to get to you as quickly as possible. You do not need to reach us right away to qualify for a refund or credit.


Extreme circumstances call for extreme actions, and we have made these decisions in coordination with our local and state health agencies. Let’s work together as a community to support each other and will all come out stronger on the other side.

For More Information

For more information on Aspen Snowmass' status, visit their safety announcement page.

For the most updated content regarding COVID-19 in Colorado, please visit the State of Colorado's dedicated page to the virus.

Lastly, for the most recent information on COVID-19 travel information in Sun Valley, please visit the dedicated COVID-19 page established by Sun Valley.

Best Practices to Reduce COVID-19's Spread

The Center for Disease Control and Prevention (CDC) recommends:
• Wash your hands often with soap and water for at least 20 seconds.
• If soap and water are not available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash you hands again.
• Clean and disinfect frequently touched objects and surfaces.

Emergency Contact Info

In the event of an emergency, dial 911.
Aspen Valley Hospital
970-925-1120
401 Castle Creek Rd., Aspen, CO 81611

Aspen Fire Department
970-925-5532
420 E. Hopkins Ave., Aspen, CO 81611

Aspen Police Department
970-920-5400
506 E. Main St., #102, Aspen, CO 81611
Snowmass Fire Department
970-923-2212
5275 Owl Creek Rd., Snowmass Village, CO 81615

Snowmass Police Department
970-923-5330
130 Kearns Rd., Snowmass Village, CO 81615

Basalt Fire Department
970-704-0675
1089 J W Dr., Carbondale, CO 81623

Basalt Police Department
970-927-4316
100 Elk Run Dr., Suite 115, Basalt, CO 81621
St. Luke's Wood River Medical Center
208-727-8800
100 Hospital Dr., Ketchum, ID 83340

Ketchum Fire Department
208-726-7805
480 East Ave., Ketchum, ID 83340

Ketchum Police Department
208-726-7819
480 East Ave., Ketchum, ID 83340